To expedite your request, please provide the following details when contacting our support team:
- Purchase Platform (e.g., Amazon, eBay, Walmart or our official website).
- Order Number (or transaction ID).
- Product Model/Name (as listed on your order).
- Detailed Issue Description (e.g., defect, damage, or functionality problem).
- Photo/Video Evidence (clearly showing the issue) -- Please provide when replying to you.
Submit your request via: [the following list or our email: nineigh@hotmail.com].
Note: Incomplete submissions may delay resolution.
